Our answers to all your questions

Do you have questions about our solutions, how we operate, or our equipment? This FAQ section provides all the practical answers you need to help you quickly and easily.

Sensors

Charlie propose plusieurs modes de suivi selon le type d’équipement et l’usage terrain. Les capteurs BLE conviennent au suivi de proximité et à l’inventaire automatique, les trackers GPS sont adaptés aux matériels mobiles ou zones à géolocaliser à distance, et les QR codes permettent d’intégrer des équipements sans électronique. Le bon choix dépend donc de votre niveau de traçabilité attendu, de vos contraintes terrain et du volume de matériel à suivre.

The sensors are very easy to attach thanks to the pre-installed 3M adhesive pads. These highly resistant adhesive pads are suitable for a wide range of surfaces and have proven themselves in the construction industry. It is also possible to screw them in place or attach them with sealed metal clamps.

Trackers, on the other hand, are mainly installed with Velcro fasteners.

The CHARLIE platform allows elements without sensors to be integrated through the use of QR codes or by manually entering information.

Not at all! Our GPS beacons are easy to install and can be quickly integrated into your equipment fleet without any complicated technical intervention.

Our sensors can be installed on a wide variety of equipment: power tools, dump trucks, crane parts, machinery, construction tools, etc. Their compact size makes them highly versatile.

Depending on the model, the built-in battery offers a service life of 5 to 20 years. So you don't have to worry about replacing them frequently.

Oui, certains capteurs Charlie sont conçus pour des environnements exigeants et disposent d’une certification IP69K. Ils sont pensés pour résister à l’eau, à la poussière, aux chocs et à des conditions terrain difficiles. Cette robustesse est particulièrement pertinente pour le BTP, l’industrie, le ferroviaire ou la logistique extérieure.

We record its last known location, allowing you to know its last known position and date of detection.

Trackers

Les trackers GPS sont prévus pour détecter la géolocalisation de manière autonome, ils conviennent donc à la géolocalisation de matériels mobiles de plus grande taille : bennes, véhicules, engins de chantier ou tout équipement nécessitant une localisation précise à distance.

Dans la solution Charlie, ils servent également à inventorier de manière automatique les capteurs BLE environnant du tracker. Il sont ainsi très utiles lorsqu’ils sont fixés sur des zones de stockage, fixes comme mobiles, tels que les ateliers ou les véhicules de transport.

Our trackers are designed to last several years depending on the transmission frequency selected. They operate on long-life batteries that are rechargeable or replaceable.

We also have trackers that plug directly into 220V power (for buildings) or 12V power (for vehicles).

Les trackers Charlie sont conçus pour une pose simple, avec plusieurs modes de fixation selon le support : Velcro, vis ou support magnétique. Certains modèles existent aussi en alimentation 220V ou 12V selon les usages. L’objectif est de déployer rapidement le tracking sans interventio

Yes, in any area covered by the GPS network. And in the event of a connection failure, they retain the last known location before automatically resynchronizing.

Absolutely. You can set up alerts for movement, leaving a designated area (geofencing), or non-use directly on the Charlie Gestion platform.

We centralize maintenance and compliance information, making it easily accessible to all teams, which allows equipment to be managed safely and reduces the risk of accidents.

The CHARLIE platform allows elements without sensors to be integrated through the use of QR codes or by manually entering information.

Our Platform allows you to easily link existing data from other systems/media. Charlie Gestion also includes import/export functions to facilitate management.

Integrating the Charlie solution into your tools is entirely possible. Many partners have already opted for this mode of operation, and you can find a list of partners who have already integrated it on our website. For more information, please contact a Charlie representative. You can ask us any questions you may have so that we can provide a personalized response to your needs.

Using our solution allows you to reduce equipment losses, optimize your inventory, and eliminate human error. You save time thanks to automated inventory and real-time tracking, while improving your operational efficiency.

You can store all essential documents related to your equipment: certificates of conformity, maintenance reports, technical data sheets, delivery notes, etc. The platform centralizes this information, giving you quick and organized access, while simplifying administrative management and audits.

Oui. La plateforme Charlie Gestion a une structure hiérarchique avec entreprise principale, filiales, équipes et utilisateurs. Chaque niveau dispose de droits et d’accès dédiés, avec une gestion des rôles et permissions. C’est particulièrement utile pour les groupes multi-agences ou multi-sites qui doivent compartimenter les accès tout en gardant une vision centralisée.

Charlie Gestion permet de générer des rapports exportables sur le pointage matériel et l’historique de mouvement. Ces rapports peuvent être filtrés par site, équipe, matériel, zone ou type, puis envoyés par email une fois prêts. Ils servent à suivre la présence d’équipements, analyser les déplacements et documenter les audits ou la traçabilité logistique.

Oui, les inventaires peuvent être exportés en CSV et XLSX, avec les informations visibles dans la fiche détaillée : coordonnées GPS, matériels détectés, statuts et autres données utiles. Cet export est adapté à l’analyse dans Excel, Power BI ou vos outils internes de pilotage.

Oui, les inventaires manuels sont déclenchés depuis l’application mobile Charlie Gestion. Ils servent à contrôler ponctuellement un chantier, un site ou un conteneur, vérifier les matériels présents avant un transfert ou une location, ou créer un relevé d’état instantané.

Charlie Solutions propose des intégrations métier et des connecteurs API sécurisés pour faciliter l’interopérabilité avec des logiciels tiers. Le guide mentionne également le SSO et une API RESTful pour les équipes techniques souhaitant développer leurs propres connexions. Cette approche permet d’intégrer Charlie dans votre système d’information sans recréer vos flux manuellement.

Charlie Connect is our mobile app that turns your smartphone into a detection relay. Even when locked in your pocket, it picks up signals from sensors to automatically update your fleet data in Charlie Management.

Charlie Connect est une application mobile qui fonctionne en arrière-plan sur les smartphones des équipes. Lorsqu’un utilisateur passe à proximité d’un matériel équipé d’un capteur Charlie, l’application détecte ce matériel via Bluetooth, géolocalise l’événement et transmet les données à Charlie Gestion. Chaque détection peut ainsi alimenter automatiquement un inventaire terrain.

No. Once installed and activated, the app runs in the background. Your phone detects devices without any action on your part, ensuring smooth and continuous tracking.

Not at all. The app uses Bluetooth Low Energy (BLE) technology, which is designed to limit power consumption. The impact on battery life is minimal.

Yes. The smartphone records detections locally. As soon as you reconnect to the network, the data is automatically synchronized with the platform.

Absolutely. Every employee can install the app. The more smartphones you have equipped, the broader the detection, which enhances the tracking coverage of your fleet.

Le guide Charlie Connect indique que l’application n’utilise pas de données personnelles et respecte les règles du RGPD. Les remontées concernent la localisation des matériels détectés autour du téléphone, pas l’exploitation de données personnelles de l’utilisateur. Cette approche est utile pour déployer la solution sans créer de friction inutile avec les équipes terrain.

Oui. Charlie Connect est conçu comme un réseau : plus il y a d’utilisateurs équipés, plus la couverture de détection s’améliore. Cela permet d’augmenter la fréquence des détections, de mieux couvrir les zones terrain et d’obtenir une visibilité plus fine sur les mouvements de matériel au quotidien.

Geolocation

With real-time tracking, you know exactly where each tool is located. This makes it easier to keep track of them, speeds up recovery if they are lost, and reduces the risk of theft. Our platform provides customizable alerts, such as geofencing, which notifies you as soon as equipment enters or leaves a defined area.

The GPS system works in any area covered by a GPS network. For areas without coverage, our sensors record the last known location and continue to transmit data as soon as a connection is reestablished.

Not at all! Our GPS beacons are easy to install and can be quickly integrated into your equipment fleet without any complicated technical intervention.

Using our solution allows you to reduce equipment losses, optimize your inventory, and eliminate human error. You save time thanks to automated inventory and real-time tracking, while improving your operational efficiency.

Un site Charlie peut être défini avec une adresse et un rayon de couverture personnalisable. Ce géofencing permet de surveiller les équipements et activités dans une zone donnée, puis de déclencher des alertes selon les règles configurées. C’est particulièrement utile pour les chantiers, dépôts, ateliers et sites client.

Il existe plusieurs types d’alertes : contrôle, quarantaine, géofencing, immobile et perdu. Elles peuvent être adressées à des personnes définies ou liées à l’élément concerné, et être reçues par email, notification plateforme ou notification mobile. C’est un levier fort pour sécuriser l’exploitation et anticiper les anomalies terrain.

Oui, les alertes peuvent être reçues par email, notification sur la plateforme Charlie Gestion et notification sur l’application mobile Charlie Gestion. Le déclenchement peut être personnalisé selon des dates, cycles ou délais avant échéance, ce qui aide à anticiper les maintenances et événements critiques.

La carte Charlie centralise la visualisation des matériels, zones de stockage et sites. Le guide précise qu’elle permet de filtrer, rechercher, consulter les détails d’un élément et analyser ou exporter les données associées. Cette vue est particulièrement utile pour piloter un parc multisite ou suivre des opérations terrain dispersées.

Inventories

Automatic inventory management relies on connected sensors that transmit the location and status of your equipment in real time. Thanks to our platform, each piece of equipment is tracked accurately, without manual intervention. You get an instant overview of your inventory, its status, and availability.

Any equipment fitted with Charlie sensors or QR codes can be tracked automatically, whether it is in storage or in use in the field. Our solution adapts to all your needs to ensure an accurate, up-to-date inventory in real time.

By reducing human error, you limit equipment loss and unnecessary purchases. Automatic inventory optimization streamlines your stock, reduces time spent searching for equipment, and prevents duplication. The result: significant savings in time, resources, and budget, while improving your operational efficiency.

Automatic inventory management is perfectly suited to any type of business. Our solution is designed to manage large volumes of equipment spread across multiple sites. Thanks to centralized data and real-time tracking, you benefit from complete and optimized visibility.

On distingue trois types d’inventaires. Les inventaires Charlie Connect sont générés automatiquement par les smartphones terrain, les inventaires manuels sont déclenchés volontairement depuis l’application Charlie Gestion, et les inventaires trackers sont produits par des trackers GPS associés à des zones de stockage. Cette différence permet d’adapter la méthode d’inventaire à vos contraintes terrain et logistiques.

Maintenance and compliance

We centralize maintenance and compliance information, making it easily accessible to all teams, which allows equipment to be managed safely and reduces the risk of accidents.

You can schedule alerts based on the dates or usage cycles of your equipment. This ensures that your equipment remains compliant, functional, and ready for use, while avoiding oversights or delays in maintenance.

With centralized document management, intervention histories, and automated reminders, you have complete traceability and proof of compliance ready for audits.

You can store all essential documents related to your equipment: certificates of conformity, maintenance reports, technical data sheets, delivery notes, etc. The platform centralizes this information, giving you quick and organized access, while simplifying administrative management and audits.

On the platform, each piece of equipment is assigned a status based on its revision schedule. The dynamic filters in the tracking table or map allow you to quickly identify the equipment that needs to be checked.

In addition, configurable alerts notify you of upcoming maintenance or malfunctions. These notifications, sent as alerts on the platform or by email, help you manage your fleet proactively and efficiently.

Railway

Our sensors and trackers automatically identify and geolocate each tool or machine. Even when transferred between teams, the location and status are recorded in real time. You limit losses and confusion, and your teams can easily find the equipment.

A lost tool can block a railway construction site and be costly. With our real-time alerts, you know immediately where critical equipment is located. This reduces searches, emergency purchases, and, above all, the risk of penalties for delays.

Yes. Each piece of equipment is assigned to a team, area, or job site. Movements are recorded automatically, which prevents information loss and misunderstandings related to untracked loans.

Each piece of equipment has a digital logbook in Charlie Gestion. Maintenance and compliance are tracked, and alerts notify you before each deadline. You are ready for any inspection, and your teams can work safely.

Yes. Our sensors record the last known location and synchronize the data as soon as a network is available. You maintain reliable traceability, even in remote areas.

construction

With our sensors and trackers, each piece of equipment is geolocated and tracked automatically. The platform shows you in real time where the equipment is located, who is using it, and for how long. You gain visibility and reduce costly losses.

Yes. Inventories are automated thanks to Bluetooth detection and QR codes. No more spending hours manually checking stock: the platform updates your inventories continuously. You know immediately which tools are available, in repair, or on site.

A missing tool can bring an entire team to a standstill. With Charlie Solutions, you receive alerts if equipment scheduled for a job site is unavailable or missing. This allows you to react quickly, anticipate transfers, and avoid work interruptions that lead to costly delays.

Yes. The platform provides you with a consolidated view of your equipment fleet and allows you to assign equipment by team, by site, or by area.

Charlie Gestion centralizes maintenance and compliance information for your tools and machines. Automatic reminders alert you before each deadline, and all certificates are stored in one place.

Charlie Solutions centralise les données de parc, permet d’affecter les équipements par équipe, chantier ou zone, et offre une vue cartographique consolidée. Cette organisation aide à limiter les pertes, mieux répartir les ressources et éviter les retards liés à un matériel indisponible ou mal localisé.

Tower cranes

Each item of equipment is geolocated and visible on Charlie Gestion, which prevents wasted time and scheduling errors. No more need to go to the storage area: with just one click, you can see which items are available and which are not.

Inventories are automatically updated thanks to sensor and tracker detection. Every movement is recorded without manual input, ensuring reliable and up-to-date data.

Our system monitors the availability of items and alerts you in the event of double bookings or scheduling conflicts. You avoid unpleasant surprises on the day and secure your commitments to your customers.

The sensors track movements, and you can set up an alert to notify you when the rental period ends. You know immediately which items have not been returned on time and can act quickly to remind the customer or adjust the billing.

Each item has a specific status (compliant, to be reviewed, out of service, etc.). Automated reminders notify you before maintenance or inspection deadlines.

Recycling

Each dumpster equipped with a sensor is tracked in real time via the platform. You can immediately see where it is and how long it has been parked. Automatic alerts remind you when a dumpster has not moved for too long.

Our sensors allow you to define authorized deposit areas (geofencing). If a dumpster is moved outside the designated area, you will immediately receive an alert. This allows you to intervene quickly to correct the situation. This prevents losses due to illegal dumping, secures your equipment, and reduces disputes with your customers.

Thanks to geolocation and travel history, you always know who used the dumpster, when, and where it was dropped off.

Yes. The platform gives you a clear overview of the fleet: available containers, full containers, containers in transit. Drivers can check the location and status of each container in real time, allowing them to optimize their routes.

Charlie centralizes all information in a single interface. You get a consolidated view of your dumpsters, whether they are at a depot, at a customer's site, or en route. This multi-site management allows you to better allocate your resources, limit unnecessary overstocking, and make faster and more accurate decisions to balance your fleet.

Green spaces

Our sensors and the Charlie Connect app record positions even without a network connection. Data is stored locally and synchronized as soon as the connection is restored. This prevents information loss and ensures reliable tracking, regardless of field conditions.

Yes. Each tool is identified by a sensor or QR code and associated with a user. This means you know who is using what, at which site, and what condition the equipment is in. This tracking reduces losses and encourages accountability among teams, who are aware that all equipment is tracked and monitored.

The platform records every movement and every loan using sensors or QR codes. You automatically track the entries and exits of your fleet, and you know immediately if any equipment has not been returned.

Yes. Each tool has a digital "logbook" that centralizes its maintenance, compliance, and usage history. Configurable alerts notify you before each deadline, allowing you to anticipate servicing and ensure the safety of your teams in the field.

The green space sector is still often managed using paper or Excel files, which leads to errors and wasted time. Charlie Solutions offers an easy-to-use platform and mobile app designed for the field. Your inventories, monitoring, and maintenance become digital and automatic, without adding to your teams' daily workload.

Industrial maintenance

With our sensors and trackers, each tool is identified and tracked in real time. You know who is using it, where it is located, and when it was moved.

Yes. Charlie Gestion allows you to create a digital "logbook" for each measuring instrument or critical tool. You can store certificates, manuals, and inspection reports, and receive automatic reminders before each deadline. This centralization simplifies audits, reduces the risk of non-compliance, and ensures that your instruments are always ready and reliable.

With real-time traceability and usage history, you know exactly what you own, where it is, and what condition it is in.

The platform centralizes all data, regardless of the intervention site or the number of teams mobilized. You have access to a consolidated view of the fleet and can filter by site, team, or zone.

Charlie Gestion is accessible on the web and mobile devices. Data is automatically updated via sensors and shared with the manager in real time. Field teams no longer need to submit manual reports, and the equipment manager has a clear and reliable overview of the fleet. You save time, avoid errors, and streamline internal communication.

Can't find the answers to all your questions?

We can answer all your questions in detail, so please contact us! 

The Charlie experience, in their own words

4.8 / 5

Customer testimonials verified by Trustfolio

Pierre MATYSIAK
Pierre MATYSIAK
Ileum
Charlie Solutions, a key ally since 2021

Charlie Solutions has been supporting us since 2021. We have a very clear overview of our mobile equipment fleet. We can monitor this equipment more effectively, whether for preventive or corrective maintenance. Our sites are geographically distant from one another, and the mobile app allows us to avoid traveling unnecessary miles at a glance.

Vincent LALA
Vincent LALA
Wise Rail
The Charlie experience: tailored to our needs, personalized support, and continuous monitoring.

With Charlie, we benefited from remote monitoring thanks to the implementation of a centralized system, enabling efficient and optimal management of equipment. There was also continuous optimization and adaptation of the application to meet the specific needs of the company. Personalized support was also offered, including assistance with commissioning, modification of exports on request, and technical support.

Franck GOBAIN
Franck GOBAIN
RAMERY ENVIRONMENT entity
Real-time geolocation for controlled logistics.

Our problem was the lack of a geolocation system for our containers (dumpster fleet). To solve this problem, Charlie Solutions proposed tailored solutions to give us a precise overview of our deployed fleet.

Fabien LARDEUX
Fabien LARDEUX
Helvetia Environment
A reliable tracking solution for our dumpsters

We were looking for a reliable and robust solution for tracking our dumpsters and compactors. Tracking dumpsters with Charlie gives operations teams a near real-time view of the equipment.

Edris POUGETOUX
Edris POUGETOUX
Eiffage Rail
A real added value in the daily management of our fleet

We were looking for a tracking solution with a long battery life that was suitable and easy to install (without connection) on small portable electric and thermal railway equipment. Our objectives were to locate and track equipment returns at the end of our projects. The various sensors offered are perfectly suited to the lifespan of our equipment. A real added value in the daily management of our fleet.

Adrien GOURRU
Adrien GOURRU
Manitowoc
A comprehensive and powerful equipment tracking and management system

Charlie Solution helped us set up a comprehensive, high-performance equipment tracking and management system. The team was always attentive and full of ideas, and we were able to find solutions to all of our requests. We are very satisfied.

Philippe GUTLEBEN
Philippe GUTLEBEN
TSO
TSO optimizes its equipment management with Charlie Solutions

We needed to implement a tool for tracking and managing equipment. The implementation of the Charlie interface and chips on the equipment allowed us to track the validity dates related to equipment compliance, while offering the ability to locate it in real time.

Jennifer LECOSSOIS
Jennifer LECOSSOIS
UIF-France
Optimized management and tailored support

Our challenge was to better manage our fleet of vehicles, particularly by tracking VGP, approvals, and QR codes for optimal traceability. Charlie's team has always been attentive, with a genuine desire to develop the application according to our needs and expectations.

Thomas DE GAULLE
Thomas DE GAULLE
SPIE
An advanced solution for geolocating equipment

This solution aims to optimize resource management, improve equipment traceability, and increase operational efficiency by reducing the time spent searching for equipment. Discussions with Charlie Solutions have been very positive, and we are convinced of the benefits it could bring in terms of process optimization, time savings, and efficient equipment management within the Maintenance Technicenters.

Philippe NOUHAUD
Philippe NOUHAUD
The paper box
Good responsiveness to necessary changes and adaptations

Our challenge was to geolocate a fleet of containers. With Charlie Solutions, we received excellent support in developing the solution, as well as a quick response to the necessary modifications and adaptations.

Pierre-Alexis Pereira
Pierre-Alexis Pereira
Mestra
Meeting our customers' fleet management needs with Charlie Solutions

We are a metrology laboratory, and many of our daily contacts are tool fleet managers. We know that inventorying equipment batches can sometimes be tedious and time-consuming. It was in this context that we contacted Charlie Solutions to find a solution that went beyond the initial scope of our business, while supporting our customers with their management issues. The initial impact so far has been to be able to offer and support our customers in meeting their fleet management needs.

Gaetan Maillet
Gaetan Maillet
SOTREMA
Real-time visibility and tracking across our entire fleet thanks to Charlie Solutions

Our initial challenge was to ensure the traceability of waste collection bins and our fleet of vehicles. Thanks to the solution we implemented, we now have tracking and visibility across our entire fleet.

Leslie Steen
Leslie Steen
Infrabel
Localized equipment, satisfied users: mission accomplished for Infrabel thanks to Charlie Solutions

Infrabel needed to locate its safety equipment. Charlie Solutions delivered the equipment quickly, provided excellent training, and modified the app to meet the customer's needs. User feedback has been very positive.

Jeremy COUDRAIS
Jeremy COUDRAIS
Recygroup
Precise monitoring, effective management

We began our partnership with Charlie Solutions in 2022. We were able to tailor the solution to our needs, and now we have accurate reporting and monitoring, allowing us to effectively manage our entire equipment fleet.

Xavier FURET
Xavier FURET
SOGEA ENVIRONMENT
Successful deployment for effective monitoring

The deployment of the equipment tracking solution was successful. The system is effective and functioning properly.

Matthew DEVITTON
Matthew DEVITTON
NGE
Geolocation in railway asset management

Definition of a framework agreement: We have established a framework agreement with Charlie Solution, listing them as an official supplier for BLE (Bluetooth Low Energy) tags. This agreement allows us to benefit from their innovative solutions to improve the traceability and management of our equipment. We are confident that this collaboration with Charlie Solution will continue to bring significant benefits to our organization.

Olivier JOYAUX
Olivier JOYAUX
French National Railway Company
Better inventory and a clearer overview

The installation of Charlie chips on all of the unit's tools has enabled optimized tracking of our equipment fleet, improved inventory management, and a clearer overview. This has improved equipment availability and simplified inventory operations and tool searches.